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November 2008 (4 posts)

24-Hour Trials
November 24, 2008

Still on the fence about upgrading to FDO Professional? We can help! Call our Customer Service Department at (800) 424-9836 and ask for a free, 24-hour trial of Professional to see for yourself why our top-tier plan is the best of the best. Only Professional helps you:

  • Find more funders with our Search Companies and Search 990s databases
  • Identify the strongest prospects with our interactive mapping and charting tools and fact-filled funder portfolios
  • Stay current with our Update Central and Update Generator features

You can activate your free trial at anytime to explore FDO Professional at your convenience. Give us a call today and see what you've been missing!

Printing, Saving, and Exporting
November 20, 2008

Today, a quick reminder for those who use the printing, saving, and exporting tools on FDO's search results screens: if you've selected any records, remember to extract your data before navigating away from the page. This is especially important to remember when your search returns more than one page of results; your record selections won't be preserved if you click a navigation link at the bottom of the page and return again later.

We've added a short reminder message about this at the bottom of the screen when multiple pages are returned.

Annual Online User Survey Results
November 13, 2008

The results of our annual online user survey are in, and there's plenty of good news:

  • Over 90 percent of you are either satisfied or very satisfied with the scope of data provided by FDO. I'm happy to hear this, because our editorial staff works hard to provide you with the most comprehensive grantseeking resource on the market
  • More than 90 percent of you are either satisfied or very satisfied with FDO's functionality. This is due in no small part, I'm sure, to the introduction of our interactive mapping and charting tools this year
  • Over 95 percent of you who use FDO for fundraising have found it to be a useful fundraising tool. Think about it: those are pretty good odds for a return on your investment
  • More than 98 percent of you who are in a position to decide are planning to continue your subscription. We know times are tough, and we're grateful for your continued loyalty 
  • Over 98 percent of you would recommend FDO to friends and colleagues. Thank you for your vote of confidence! 

These survey results reinforce our belief that Foundation Directory Online is the premier grantseeking database on the web. And they tell us that we're accomplishing one of our primary objectives: to improve and enhance FDO based on your needs. Of course, there's always room for improvement and we'll be sure to address those issues that came to light as a result of this survey.

Thanks to everyone who participated!

Annual Online User Survey Reminder
November 03, 2008

There's still time to speak your mind by participating in our annual online user survey. But time is short, so please don't delay! This survey is our key effort during the year to measure your satisfaction with Foundation Directory Online and solicit your ideas for improvement. Plus, all participants will receive a complimentary copy of the Foundation Center's Philanthropy Annual.

If you've already taken the survey, thanks! If not, I hope you'll find some time to participate and help us make Foundation Directory Online the best possible funding resource on the web.