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January 29, 2016

FDO Release Notes - 1-29-2016

New Account Profile Fields

You may notice next time you log into FDO a message prompting you to update your profile information if you haven’t done so recently. We’re asking for two reasons: For one, it’s always a good idea to make sure we have up to date contact information so we can better serve your account for billing and other issues; for another, we recently added a few new fields to signups. These fields, including information on organization type, size, and subject area, help us understand our users better so we can continue to build a service that best meets the needs of its users.

Please take a moment to go into the Account area, click Update my Profile, and make sure your profile is up to date.

Upgrading to Annual Contract Plans Enabled

Last summer we began offering new subscribers the option of subscribing to an annual plan paid in monthly installments, while still maintaining the existing monthly, annual, and biannual plans as well. If you choose this new option, you are agreeing to maintain your subscription for 12 months – just like an annual subscription – making monthly payments at a lower rate than the regular monthly plan. While you are subject to a penalty fee if you cancel early, that fee will never be more than three months’ payments in total.

We have now added that plan as an option available as an upgrade option for existing subscribers. If you are interested in moving your monthly subscription to this new annual contract plan, simply go to your Account area and select Upgrade. You will get information on the contract plan, pricing, and the early-termination penalty. You will have access to all the same features and data in your current plan; only your payment terms will change.

As always, please keep an eye on this blog for information on new FDO releases as well as search techniques and other valuable fundraising tips.


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